5 Skills Realtors Need
A lot of people ask me about getting into the Real Estate business. It is a great business. I love what I do. There is also a lot that goes into it that some people don’t realize. Here are 5 skills you should possess when becoming a Realtor.
- Psychology – It is a skill to know and understand personalities. It is an even bigger skill to know how to work with all of them. You may have taken a personality test and know what letter, word, or animal you are. Realtors need to identify others’ personalities and then engage with them in the way they feel most comfortable. It becomes even more challenging when there is more than one person involved. Being able to explain a situation or process in real estate can be difficult merely due to circumstance. It can be even more challenging trying to get everyone on the same page to get the result that everyone desires.
- Counseling – Buying or Selling a home is stressful. Let me repeat myself, STRESSFUL! In most cases, it is the biggest monetary investment you make in your lifetime. I have had people cry, yell, shut down, become angry, disagree, change their minds, etc. All of these things can change the outcome of a real estate deal. The trick is to put yourself in the other person’s shoes. Understand they are stressed. They are moving. They are probably getting very little sleep. They are worried that something could go wrong. There are a million emotions someone is feeling during a real estate purchase or sale. Just think how much more magnified it is when they are buying AND selling! Realtors need to be able to assess a situation and figure out if there is something that needs to be fixed or a problem solved. If so, they need to solve it. If not, Realtors need to listen, discuss, and help bring everyone back to the moment and become calm again. Sometimes it is easier said than done!
- Private Investigator – This is a true conversation. Client: Hi Michelle. I saw this house as I was driving around today. I really want to see it. It is red brick with columns. It is over in that neighborhood that has the hill. Me: OK. Any idea of the street name? What area of town was it? Did it have a sign in the yard? Do you remember what real estate company or agent it was? Client: Hmm. I think it said Coming Soon but I don’t remember anything else. I don’t know what street it was on and I drove in so many different neighborhoods and areas today, I really don’t know where it was. Can you find it? I really want to see it. I think it’s “the one.” Exaggeration? No. Realtors are asked to do many miracles, not the least of which is finding the house that client needs to see but doesn’t know where it is. Once the house has been found, there is plenty of other investigative work to be done so don’t take that hat off.
- Fortune Teller – Everyone hopes they are buying a property that will increase in value. Realtors are asked to predict the future every day. Clients ask if an area is going to “turn” in the next 5 years. They want to know if they can wait to make an offer or if someone else will make an offer before they make their decision. They want to know what their house will sell for without allowing you to see it. Investors want to know what the next hot area is. Get out the crystal ball and get to work!
- House Moving – Clearly most people don’t really mean it when they ask if you could move “this” house to “that” location. However, what they are telling you is that you haven’t found it yet. You may have found the right house, it just needs to be in a different area. Hence, your continuous efforts to find that unicorn.
Photos courtesy of Ambro and Nutdanai Apikhomboonwaroot via freedigitalphotos.net
Michelle Froedge is a residential Realtor and Principal Broker in the Greater Nashville and Williamson County areas of Tennessee. “Mom” to four-legged fur babies, Tyler and Livvie, Auntie to Zelamie, she is a vegetarian and sings in her spare time. Michelle has lived in Nashville and Franklin since 1997 and has been selling homes since 2004.